Privacy Policy
1. Overview ¶
CurioChat.ai ("we", "us", or "our") is committed to safeguarding your privacy. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
2. What We Collect ¶
- Contact Details
- Name, email, address (if provided), and payment info for purchases.
- Account Data
- Email address and user profile data.
- Usage Data
- Pages visited, actions taken, IP address, browser/device info, and cookies (see Cookie Policy).
- Communications
- Emails or messages you send to us.
3. How We Use Your Information ¶
- To provide, maintain, and improve our services and website
- To process transactions and manage your account
- To communicate updates, offers, and service info (you can unsubscribe anytime)
- To analyze usage and personalize your experience
- To detect, prevent, and address security or technical issues
- To comply with legal obligations and enforce our Terms & Conditions
4. How We Share Your Data ¶
- Service Providers
- Payment processors, email providers, analytics services (who may access data as necessary to provide their services).
- Legal Compliance
- When required by law, regulation, subpoena, or to protect rights and safety.
- Business Transfers
- If we merge, sell, or reorganize, your information may be transferred.
- No Sale of Personal Data
- We do not sell your personal information.
5. International Data Transfers ¶
If you access our services from outside Canada, your information may be processed in Canada or other jurisdictions with different data protection laws.
6. Data Security & Retention ¶
- Data is stored securely using industry-standard safeguards.
- Access is limited to authorized personnel and trusted service providers.
- We retain your information only as long as necessary for our business, legal, and regulatory purposes.
7. Your Rights & Choices ¶
- You can access, correct, or request deletion of your personal information by contacting us.
- You may unsubscribe from marketing at any time (unsubscribe links in all promotional emails).
- For cookies and tracking, see Cookie Policy for how to manage preferences.
- Residents of the EU/UK/Quebec/California have additional rights; contact us for requests.
8. Children's Privacy ¶
Our services are not directed to children under 16. We do not knowingly collect personal information from minors.
9. Changes to this Policy ¶
We may update this policy occasionally. Major changes will be announced via email or on the website 7 days in advance.
10. Contact Us ¶
For questions or to exercise your rights, email support@curiochat.com.